Betty's World

EHGNA & my EMOJIS

[aka] shocking news about Betty's mothership

It has been a shocking time for the North American Class B community, specifically the Erwin Hymer Group North American Family [EHGNA] as rumor and speculation surrounding an internal audit led to the news that Thor Industries purchased the Erwin Hymer EU group [sans NA] which has given way to the sudden dismantling of an entire company as it entered receivership.

” My heart goes out to all of those employees who find themselves [suddenly and without adequate explanation] unemployed.

I, along with many others, experienced all of the emotions so artfully depicted by the most expressive emojis that have become a familiar part of our lives.

Still stunned, I set out to find out more about what-that-means-to-owners.  We purchased our RV’s under the umbrella of a six-year-no-worries warranty which evaporated overnight.  While this is not what we signed up for, it is where we find ourselves and while I am not going to delve into my thoughts on how we got here, I am going to offer a few thoughts on going forward.

Many of the Hymer & Corado owners are first time RVers and feel stranded in the wake of this situation, but we must remember that most of the Roadtrek community are seasoned RVers with many years of experience under their belts.  We can take solace in the knowledge that the North American Hymer/Roadtrek family is collectively a super helpful, smart group who will support and help each other and that there are many many techno-geeky-whiz-bang-speaky brains out there can can help problem solve any of our RV issues.

All of the bits-and-pieces that appeared to be Roadtrek/Hymer proprietary systems are actually made up of stock components that are still available.  It will take a while for the dealers and service centers to get up to speed on all of this, and it does mean that those of us who thought we had warranties for the RV house parts will have to self pay for service [there’s also other RV service insurance that can be considered, but please read the fine print if you go that route]. If your RV is very new, then many of the components will still have individual warranties by their respective manufacturers.  The chassis [engine] has its own warranty which is unaffected by this change.

I have complied a list of service centers that where registered as Roadtrek or Hymer specific prior to this news. I keep this list in the RV in case of a breakdown and thought it might be helpful – especially as the various EHGNA websites have disappeared. I spent the day calling random companies on this list, many of these facilities are still servicing vehicles, they do however require it to be on a pre-pay basis at this point in time.  The average hourly diagnostic/labor fee appears to be approximately $150/hr.  I would suggest that we try to resolve small issues ourselves or with the help of the various RV model specific social media groups.

If a debilitating issue exists with the lithium Ecotrek batteries, then the manufacturer KS2 will help our dealers order the necessary parts for replacement and there is a limited manufacturer warranty that may offset the replacement cost.  They can be reached by phone at (514)418-7101 or email at Kendra@KS2corp.com. Please note they will not sell to the public, only to a dealer. I spoke with Tony today and he is systematically contacting their list of dealers to make arrangements for shipping battery units out – they are based in Canada. It appears at this point that only a handful of dealers have been proactive in ordering batteries to have on hand. [I also have some thoughts percolating on switching out faulty Ecotrek lithiums with entirely new systems, but that will be a conversation for another time.]

I’m sure the community will start creating resource lists and contacts for all of the various components that are used to assemble these RVs.  And then there are bound to be some entrepreneurial spirits who will gather together and come up with other solutions going forward.  It helps to remember why we purchased our RVs and to actually keep enjoying them for those very reasons.

Mine is intended to be a stress-relieving-fun-fulfilling-adventure-seeking chariot and so I plan on focusing on that.  Wishing everyone good fortune and hope to see you along the way [smile].

SERVICE LISTS FOR ROADTREK & HYMER / CARADO as of JANUARY 2019 sorted alphabetically by USA State and CANADA Province.  This list is not an endorsement of any of the facilities listed and may not be currently accurate – feel free to provide the community with any good / bad experiences you have had regarding the servicing of your vehicle as this will become very helpful going forward.  I’m sure this list is going to change drastically as time moves on and will do my best to keep it updated.

You can download a printable copy HERE.

StateService Center Information – as of 01/2019 – not an endorsement and subject to changeNotes
USA
ALDixie RV Superstores – Calera 225-567-4424

1150 George Roy Pkwy, Calera, AL 35040

ALDixie RV Superstores – Grand Bay 844-311-6772

12167 Interchange Drive, Grand Bay, AL, 36541

ALJohnson RV Center. – Cullman 256-775-9011

273 Schwaiger Rd, Bullmann, AL 35055

ALJohnson RV Center – Decatur 256-612-9178

3504 Deere Road, Decatur, AL 35603

ALBankston Motor Homes, Inc – Huntsville 256-533-3100

2191 Jordon Lane, Huntsville, AL 35816

AZLa Mesa RV – Mesa 480-615-5000 / 800-496-8778

1740 S Mesa Dr, Mesa AZ, 85210

AZLa Mesa RV – Phoenix 623-295-3000 / 800-496-8778

7525 West McDowell Rd, Phoenix, AZ 85035

AZLa Mesa RV – Quartzsite 928-927-3163 / 800-496-8778

75 East Main St, Quartzsite, AZ 85346

AZLa Mesa RV – Tucson 520-807-7200 / 800-496-8778

3255 East Irvington Rd, Tucson, AZ 85714

AZFreedom RV – Tucson 520-750-1100

East Irvington Rd, Tucson AZ 85714

ARMoix RV Supercenter – Conway 833-688-6656

1213 Collier Drive, Conway, AR 72032

CAPaul Everts RV – Fresno 559-486-1000

3633 S. Maple, Fresno, CA, 93725

CAAlmaden RV – San Jose 408-289-9442

494 Phelan Ave, San Jose, CA 95112

CARV Service Center – Santa Cruz 831-427-0881

2525 Mission St, Santa Cruz, CA 95060

CASky River RV – Paso Robles 805-226-9292

2525 Theatre Dr, Paso Robles, CA, 93446

CASky River RV – Pismo Beach 805-779-7700

444 So. Dolliver, Pismo Beach, CA 93449

CASky River RV – Buellton 805-697-7989

404 E Highway 246, Buellton, CA, 93427

CASee Grins RV – Gilroy 408-683-4652

7900 Arroyo Circle, Gilroy, CA, 95020

CANohr’s. RV Center – Tracy 209-833-6978

2450 Toste Road, Tracy CA, 95377

CABest Time RV – Hayward 510-922-0739 / 800-820-7813

847 Industrial Parkway, West Hayward, CA 94544

CABest Time RV – Stanton 702-522-1784

12392 Beach Blvd, Stanton, CA 90680

CALa Mesa RV – El Cajon 858-874-8000 / 800-496-8778

663 Greenfield Drive, El Cajon, CA 92021

CALa Mesa RV – Davis 530-747-8400 / 800-496-8778

5200 Chiles Rd, Davis, CA 95618

CAMike Thompson RV SuperStore – Santa Fe Springs 562-222-5282

13940 Firestone Blvd, Santa Fe Springs,  CA 80670

CAMike Thompson RV SuperStore – Fountain Valley 714-716-2350

18240 Ward St, Fountain Valley, CA 92708

CAMike Thompson RV SuperStore – Colton 909-318-2175

902 RV. Center Drive, Lots 6-9, Colton, Colton CA 92324

CAMike Thompson RV SuperStore – Cathedral 760-748-1367

68318 Palm Canyon, Hwy 111, Cathedral City, CA 92234

CASimi Center – Simi Valley 805-526-2002

75 W Easy St.A, Simi Valley, CA 930065

CADan Neeley Mobile – CA 415-378-5881

San Francisco, CA 94121

COB&B RV – Denver 303-322-6013

8101 E 4th Ave, Denver, CO 80207

COVan City RV – Colorado Springs 719-377-6999

1426 Selix Grove, Colorado Springs,  CO, 80915

COTranswest Truck Trailer & RV – Frederick 800-909-7071

7550 E 125 Frontage. Rd, Frederick, CO 80516

COTranswest Truck Trailer & RV – Fountain 866-878-7026

6220 E Champlin Drive, Fountain, CO 80817

COTranswest Truck Trailer & RV – Grand Junction 800-571-5791

2224 Sanford Drive, Grand Junction, CO 81505

COIntermountain Coach – Colorado Springs 800-926-2249

3204 E Platte Ave, Colorado Springs, CO 80909

CTCrowley RV Center – Bristol 860-261-3050

9 Barber St, Bristol, CT 06010

CTLongview RV Superstores – Hartford 860-623-3326 /800-516-9058

26 Lawnacre Rd, Windsor Locks, CT 06096

FLGerzeny’s RV World  – Lakeland 863-964-1052 / 833-505-7097

940 Crevasse Street, Lakeland, FL 33809

FLGerzeny’s RV World – Nokomis 941-413-3223 / 833-425-2019

2110 N Tamiami Trail, Nokomis, FL 34275

FLGerzeny’s RV World – Bradenton 941-304-5495 / 833-588-1508

6120 S R 64East, Bradenton, FL 34208

FLGerzeny’s RV World – Fort Myers 239-451-5859 / 833-203-6804

5600 Enterprise Parkway,  Ft Myers, FL 33905

FLGeneral RV – Tampa 813-305-2500 / 800-388-8627

13396 E US Highway92, Dover, FL 33527

FLGeneral RV – Jacksonville 352-653-1900 / 888-478-5360

1577 Wells Road, Orange Park, FL 32073

FLGeneral RV – Ocala 844-899-7411

13150 SW 16th Ave, Ocala, FL 34473

FLLa Mesa RV – Sanford 407-710-4800 / 800-496-8778

4441 Orange Blvd, Sanford, FL 32771

FLLa Mesa RV – Port St. Lucie 772-293-6750 / 800-496-8778

8650 NW LTC Parkway, Port St. Lucie, FL 34986

FLLa Mesa RV – Fr. Myers 239-271-3350 / 800-496-8778

9650 Kelly Tractor Dr, Ft. Myers, FL, 33905

FLSunshine State. RV – Gainsville 352-337-0776

3202 N Main Street, Gainesville, FL, 32609

FLRV Connections Super Center – Panama City 866-441-4678

3926 E 15th St, Panama City, FL 32404

FLDixie RV Superstores – Defuniak Springs 850-951-1000

328 Green Acres Drive, Defuniak Springs, FL 32435

FLOpen Roads Complete RV – Acworth 770-975-8400

3665 James Rd, Acworth, GA 30102

FLApalachee RV Center – Auburn 770-868-0999

1364 Duncan Lane, Auburn, GA 30011

FLNational Indoor RV Center – Lawrenceville 800-250-6354

1350 Hurricane Shoals RD NE, Lawrenceville, GA 30043

FLDennis Dillon RV – Boise City 866-784-3246

6560 West Targee St, Boise City ID 83709

ILGeneral RV Center – Huntley 847-669-5570

14000 Automall Drive, Huntley, IL 60142

ILSunny Island RV – Rockford 800-345-7003

3442 Merchandise Dr, Rockford, IL 61109

INCunningham Campers Inc – Jeffersonville 821-284-0276

5201 E Hwy 62, Jeffersonville, IN 47130

AIGood Life RV – Webster City 515-832-5715

301 Close Dr, Webster City, IA 50595

LAMiller’s RV Center – Baton Rouge 225-275-2940

12912 Florida Blvd, Baton Rouge, LA 70815

MDLeo’s Vacation Center – Gambrills 800-559-4793

729 Crain Hwy, Gambrills, MD 21054

MATimbucktu RV Center – Worcester 508-459-1132

1048 Southbridge St, Worcester, MA 1610

MACampers Inn – Raynham 508-821-3366

720 Church Street,  Raynham, MA 02767

MICamping World RV – Grand Rapids 616-455-3250

201 76th St SW, Grand Rapids, MI 49548

MIHilltop RV Superstore – Escanaba 800-676-7848

2905 N Lincoln Rd, Escanaba, MI 49829

MIKrenek RV Super Center – Coloma 800-543-8267

6542 Ryno Rd, Coloma, MI 49038

MIGeneral RV Center – Wayland 269-792-9118

476 Reno Drive, Wayland, MI 49348

MIGeneral RV Center – Birch Run 989-624-7000

12410 Dixie Highway, Birch Run, MI 48415

MIGeneral RV Center – White Lake 248-886-0015

8285 Highland Rd, White Lake MI 48386

MIGeneral RV Center – Wixom 248-349-0900

25000 Assembly Park Dr, Wixom, MI 48393

MIGeneral RV Center –  Mt. Clemens 586-954-3600

24583. N River Rd, Mt. Clemens, MI 48043

MNGeneral RV Center – Brownstown 734-284-5500

17277 Racho Rd, Brownstown, MI 48193

MNHilltop Camper & RV – Brainerd 218-303-0062

7324 Novotny Rd N, Brainerd, MN 56401

MNHilltop Camper & RV – Rochester 507-248-7252

7050 11th Ave SW, Rochester, MN 55902

MNHilltop Camper & RV – Fridley 763-325-8614

7810 University Ave NE, Fridley, MN 55432

MNSteinbring Motorcoach – Garfield

7390 County Hwy 82, Garfield, MN 56332 320-834-6333 / 877-880-8090

MOVan City RV – St Louis 314-894-3905

3100 Telegraph, St Louis, MO 63125

MOTranswest Truck & Trailer – Belton 877-772-9995

17327 South Outer Rd, Belton, MO 64012

MTVan City RV – Kalispell 406-755-1915

3850 US 93 S Kalispell, MT 59901

NELeach Camper Sales – Lincoln 800-289-3864

2727 Cornhusker Hwy, Lincoln, NE 68504

NVBest Time RV 702-522-1784

6590 Boulder Hwy, Las Vegas, NV 89122

NVParamount RV Repair & Autobody – Reno 775-329-6691

2570 Tacchino St, Reno, NV 89512

NHCampers Inn – Kingston 603-642-5555

146 Rte 125, Kingston, NH 03848

NJDylans RV Center – Sewell 856-228-0090

2190 Delsea Dr, Sewell NJ 08080

NJColonial RV – Lakewood Township 800-265-9019

1121 Ocean Avenue, Lakewood Township, NJ 08701

NMLa Mesa RV – Albuquerque 888-509-4199

401 Cordero Mesa Drive NW, Albuquerque, NM 87120

NYAlpin Haus – Port Jervis 854-672-0255

36 US Route 6, Port Jervis, NY 12771

NYApin Haus RV & Marine – Saratoga 518-226-8000

30 Gordon Lane, Wilton, NY 12831

NYSeven O’s Inc – Kirkville 800-711-9550

7911-7977 Devaul Rd, Kirkville, NY 13082

NCCarolina Coach &. Camper – Claremont 800-305-9045

3300 Centennial Blvd, Claremont, NC 28610

OHCraig Smith RV Center – Galion 419-462-1746

315 Gelsanliter Rd, Galion, OH 44833

OHDave Argogast RV Depot – Troy 888-887-1125

3540 S County Rd 25A, Troy, OH 45373

OHAvalon RV Center – Medina 800-860-7728

1604 Medina Rd, Medina OH 44256

OHGeneral RV Center – North Canton 330-896-8977

3063 Greenburg Rd, North Canton, OH 44720

OKCamperland of Oklahoma – Tulsa 918-836-6606

8347 E 11th St, Tulsa OK 74112

ORBeaver Coach Sales & Service – Bend 800-382-2597

62955 NE Boyd Acres Rd, Bend, OR 97701

ORGarner RV Service – Redmond 541-316-1809

463 E Antler Avenue, Redmond, OR 97756

ORJohnson RV Sales – Sandy 503-668-5400

41777 US-26, Sandy, OR 97055

PATom Schaffer’s Camping – Shoemakersville 610-562-3071

1236 Pottsville Pike, Showmakersville, PA 19555

PAFretz RV – Souderton 800-723-8119

3479 Bethlehem Pike, Souderton, PA 18964

SDI-90 RV &. Auto Super Center – Rapid City 605-341-4141

4505 S I-90 Service Rd, Rapid City, SD 57703

TNTennessee RV Supercenter – Knoxville 865-933-7213

835 Huckleberry Springs Rd, Knoxville, TN 37924

TXAncira Motorhomes Inc – Boerne 800-299-1199

30500 Interstate 10W, Frontage RD, Boerne TX 78006

TXNational Indoor Rv Centers – Lewisville 469-277-1330

498 TX-121 Bus, Lewisville, TX 75057

TXStahmann Sales Co, Inc. – Seguin 800-282-0882

2021 W Farm to Market Rd 78, Seguin TX 78155

TXDemontrond RV – Houston 800-392-1480

14101 Interstate 45, Houston, TX 77090

TXHoliday World – Alvarado 281-371-7200

5200 South IH 35W, Alvarado, TX 7600

TXHoliday World – Dallas 214-328-4151

4630 130 East Mesquite, TX 75150

TXHoliday World – Katy 281-371-7200

28909 Katy Fwy, Katy TX 77494

UTGeneral RV – Draper 801-307-1070

14295 Minuteman Drive, Draper, UT 84020

VATimberlake RV – Lynchburg 800-530-5207

21330 Timberlake Rd, Lynchburg, VA 24502

VANaked Bear RV – White Post 540-216-1473

1114 Fairfax Pike, Bldg 2#MI-2 White Post, VA 22663

VAGeneral RV Center – Ashland 804-412-4160

12195 Harley Club Drive, Ashland, VA 23005

VAAmerican Family RV – Chesapeake 757-546-9207

1115 Battlefield Blvd S, Chesapeake, VA 23322

WABest Time RV – Point Roberts 360-998-3162

79 Tyree Drive, Point Roberts, WA 98281

WAPoulsbo RV – Everett 800-556-3878

12218 Hghwy 99, Everett, WA 98204

WAPoulsbo RV – Kent 800-562-2323

23051 Military Rd S, Kent, WA 98032

WAR’n’R RV Center – Liberty Lake 800-873-9002

23203 E Knox Ave, Liberty Lake, WA 99019

WIAdvance Camping Sales – Greenfield 866-708-7285

6606 w Layton Ave, Greenfield, WI 53220

WIHeritage RV – Tomahawk 715-452-2119 / 800-601-6960

1227 N 4th St, Tomahawk, WI 54487

WIBurlington RV Superstore – Sturtevant 262-321-2500

390 S Sylvania Avenue, Sturtevant, WI 53177

CANADA
ABTrailblazer RV – Acheson 888-691-6327

627-26409 Acheson, AB, T7X 5A6

ABHigh River Autoplex & RV – Calgary 866-647-317181

102 24 St NE, High River, AB, T1V 0B3

ABWoody’s RV World – Leduc 780-986-1234

8012 Sparrow Crescent, Leduc, AB, T9E 7G1

ABBest Time RV – Calgary 403-248-2584

1310 Meridian Rd NE, Calgary, AB, T2A 2N9

ABEldorado RV – Lethbridge 403-329-3933

711 2A Ave N, Lethridge, AB, T1H 0E1

BCVoyager RV Center – Winfield 250-766-4607

9250 Hwy 97, Winfield, BC, V4V 1 P9

BCButler Auto & RV Center – Kamloops 877-554-2518

142 Tranqille Rd, Kamloops, BC, V2B 3G1

BCSummerland RV Center – Summerland 800-977-6711

101-1720 Wharf St, Summerland, BC, V0H 1Z9

BCO’Connor RV Center – Chilliwack 877-912-3909

44430 Yale Rd, Chilliwack, BC, V2P 2N1

BCBig Boy’s Toys Ltd – Nanoose Bay 800-492-2869

1421 Island Hwy  BC, Nanoose Bay, BC, V9P 9A3

ONEarlton RV – Earlton 705-563-2633 / 800-434-3159

332442 Hwy 11, Earlton, ON, P0J 1E0

ONThe Hitch House – Shanty Bay 888-378-7118

1490 ON-11, Shanty Bay, ON, L0L 2L0

ONorest City Motorhomes – London 519-268-3951

4292 Dundas Street, Throndale, ON, N0M 2P0

SKKehoe RV – Saskatoon 306-934-6140

3010 Idylwyld Dr H, Saskatoon, SK, S7M 5T4

QBAcces RV – Blainville 450-434-5886

74 Boul de le Seigneurie Est, Blainville, QB, J7C 4N1

QBRoulottes Ste-Anne Inc – Terrebonne 877-477-1803

3306 Boul des Enterprises, Terrebonne, QB, J6X 4J8

Related Articles

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button